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GDPR Compliance

Last updated: August 14, 2026

Our Commitment to GDPR

aura-bamboo is committed to complying with the General Data Protection Regulation (GDPR) and protecting the rights of individuals within the European Economic Area (EEA) and the United Kingdom. This page outlines how we fulfill our obligations under GDPR.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent for us to process your data for specific purposes
  • Contract Performance: When processing is necessary to fulfill our contractual obligations to you
  • Legitimate Interests: When we have a legitimate business interest that does not override your rights
  • Legal Obligation: When we are required by law to process your data

Your Rights Under GDPR

As a data subject, you have the following rights:

Right to Access

You have the right to request copies of your personal data that we hold. We may charge a reasonable fee for additional copies beyond the first request.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes it was collected.

Right to Restrict Processing

You have the right to request that we restrict processing of your personal data in specific situations.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and transmit it to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing that produce legal effects concerning you.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: [email protected]
Address: 142 Sauchiehall Street, Glasgow G2 3DH, United Kingdom

We will respond to your request within one month of receipt. In complex cases, we may extend this period by two additional months and will inform you of any such extension.

Data Protection Officer

For questions regarding data protection or to exercise your rights, you may contact our data protection representative at the email address provided above.

Data Transfers

When we transfer personal data outside the EEA or UK, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission or adequacy decisions.

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Retention Periods

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. Specific retention periods depend on the type of data and the purpose of processing.

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe we have not complied with GDPR requirements. In the United Kingdom, the supervisory authority is the Information Commissioner's Office (ICO).

Updates to This Information

We may update this GDPR compliance information periodically to reflect changes in our practices or legal requirements. Please check this page regularly for updates.

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Contact

142 Sauchiehall Street
Glasgow G2 3DH
United Kingdom

[email protected]

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