Last updated: August 14, 2026
By accessing and using the aura-bamboo website, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.
aura-bamboo provides travel planning and booking services for domestic and international destinations. Our services include consultation, itinerary creation, booking arrangements, and travel support. All services are subject to availability and confirmation.
When you book services through us, you enter into a contract with aura-bamboo. Payment terms will be communicated during the booking process. Full or partial payment may be required to confirm bookings. We accept payment methods as specified during the booking process.
Cancellation policies vary depending on the specific services booked and the terms of our suppliers. We will inform you of applicable cancellation terms before you confirm your booking. Refunds, when available, are subject to the cancellation policy of the service provider and may incur administrative fees.
You are responsible for ensuring you have all necessary travel documents, including passports, visas, and health certificates. We can provide guidance, but the ultimate responsibility lies with you. We are not liable for any issues arising from inadequate or incorrect travel documentation.
Changes to confirmed bookings are subject to availability and may incur fees from both aura-bamboo and our service providers. We will make reasonable efforts to accommodate change requests but cannot guarantee availability or pricing.
All prices displayed on our website are subject to change until booking is confirmed and payment is received. Prices include services as specified in the package description. Additional costs such as travel insurance, baggage fees, or optional activities may not be included unless explicitly stated.
aura-bamboo acts as an intermediary between you and travel service providers such as hotels, airlines, and tour operators. While we carefully select our partners, we are not responsible for their actions or failures to perform services as described. Our liability is limited to the refund of fees paid to us for services not delivered.
We are not liable for delays, cancellations, losses, injuries, or damages caused by circumstances beyond our control, including but not limited to natural disasters, strikes, political unrest, or health emergencies.
We strongly recommend purchasing comprehensive travel insurance to protect against unforeseen circumstances. Travel insurance is not automatically included in our packages unless explicitly stated.
All content on this website, including text, images, logos, and design elements, is the property of aura-bamboo or our licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.
You agree to use our website and services only for lawful purposes. You must not:
Our website may contain links to third-party websites for your convenience. We do not endorse or control these external sites and are not responsible for their content or practices. Accessing third-party websites is at your own risk.
Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect and use your information.
Our website and services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the accuracy, completeness, or reliability of information on our website. Travel experiences and destinations are subject to change, and we cannot guarantee that all descriptions remain current or accurate at all times.
You agree to indemnify and hold harmless aura-bamboo, its employees, and partners from any claims, damages, or expenses arising from your use of our services or violation of these terms.
These Terms of Use are governed by the laws of the United Kingdom. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of Scotland.
We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website after changes are posted constitutes acceptance of the modified terms.
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
For questions about these Terms of Use, please contact us at:
aura-bamboo
142 Sauchiehall Street
Glasgow G2 3DH
United Kingdom
Email: [email protected]