Privacy Policy

Last updated: August 14, 2026

Introduction

This Privacy Policy explains how aura-bamboo collects, uses, and protects your personal information when you use our website and services. We are committed to ensuring your privacy is protected in accordance with applicable data protection laws.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact details when you submit inquiry forms
• Email addresses for communication purposes
• Travel preferences and requirements you share with us
• Payment information when booking services
• Communication records between you and our team

How We Use Your Information

We use the information we collect to:

• Provide and improve our travel planning services
• Communicate with you about your inquiries and bookings
• Process transactions and send confirmations
• Send relevant travel information and updates
• Respond to your questions and support requests
• Comply with legal obligations

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your information is stored securely and is only accessible to authorized personnel who need it to perform their duties.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

• Service providers who assist in delivering our services (hotels, airlines, tour operators)
• Payment processors for transaction purposes
• Legal authorities when required by law

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Object to processing of your data
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookies Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, we securely delete or anonymize it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

aura-bamboo
142 Sauchiehall Street
Glasgow G2 3DH
United Kingdom
Email: [email protected]